Knowledgebase
Backup Coordinator not working - possible causes
Posted by Uri Mishol on 26 December 2017 05:55 PM

If you are having trouble setting up a Backup Coordinator or if your current one is not working you can try two things:

1.

  • Open up the Coordinator Settings on the machine running your main Coordinator. Go to the "Backup" page under the Coordinator tab. 
  • Check  the Backup Coordinator status label. 
  • If it isn't reported as available, try selecting the Backup machine from the list and click "Refresh."

2. If this doesn't fix the issue, check if Windows firewall is blocking IncrediBuild from connecting to the Backup Coordinator from either the main Coordinator machine, or one of your Agent machines.

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