Agent(s) not being assigned to builds - possible causes
Posted by - NA - on 27 December 2017 09:13 AM
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Possible Causes: The most common reason an Agent or multiple Agents are not assigned to a build is not meeting the minimum system requirements. Fix: To check if the minimum system requirements are met:
If none of the above columns are in red, run a build and contact support at support@incredibuild.com with the information shown in the "Status" column for each Agent that doesn't participate in the build process. Another common cause is a connectivity issue between the Initiator machine and the Helper machine. In this case, you should see the following warning error in the messages tab for the Build Monitor: ""Failed to connect to NNN.NNN.NNN.NN (port 31105)." To verify if it is a connectivity issue with IncrediBuild that is causing the problem, try the following: 1. Install Telnet or Putty client on the Initiator machine. | |
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